Privacy Policy

At NUUDAH™, we value your privacy. This privacy policy explains how we collect, use, store and protect your personal information in accordance with the General Data Protection Regulation (GDPR).

1. DATA CONTROLLER
The data controller for the processing of your data is NUUDAH™. If you have any questions or want to exercise your rights, you can contact us via email at support@nuudah.se .

2. WHAT DATA WE COLLECT
When you visit our website or shop with us, we may collect personal information such as your name, address, telephone number, email address, and information about your orders, deliveries, and payments. We may also collect technical data such as your IP address, browser type, device, and how you use our website. If you contact our customer service, we also collect information from that communication.

3. WHY WE PROCESS YOUR DATA
We process your personal data to deliver your orders, handle customer support, send order and delivery confirmations, and fulfill our legal obligations, such as accounting. If you have given your consent, we may also use your data to send newsletters and offers. In addition, the data may be used to analyze how our website is used and improve the experience for you as a customer.

4. LEGAL BASIS FOR PROCESSING
The processing of your data takes place on various legal grounds. When you make a purchase, we process your data to fulfill a contract. We also process certain data to comply with legal obligations, such as the Accounting Act. If you have consented to newsletters or marketing, we process your data on the basis of that consent. In some cases, we process data based on legitimate interest, for example to improve our service or prevent fraud.

5. HOW LONG DO WE KEEP YOUR DATA?
We store your information for as long as necessary to fulfill the purposes for which it was collected. Order and purchase history is stored for up to seven years according to the Accounting Act. Information related to marketing is stored until you withdraw your consent. Technical data related to website use is stored as long as it is relevant for analysis, security or function.

6. THIRD PARTY SUPPLIERS
In order to operate our business securely and efficiently, we share certain personal data with carefully selected suppliers. These may include payment services such as Klarna and Shopify Payments, logistics partners such as PostNord and DHL, and technical platforms such as Shopify. All of our partners are required to comply with the GDPR and will only process your data in accordance with our instructions.

7. COOKIES
We use cookies to improve your experience on our website, analyze traffic, and customize marketing. By continuing to use our website, you agree to our use of cookies. You can always adjust your settings in your browser.

8. YOUR RIGHTS
You have the right to request information about what personal data we have about you and how it is processed. You can also request correction of incorrect data, deletion of data, object to certain processing or request that the processing be restricted. You have the right to receive your data in a structured format (data portability) and to withdraw previously given consent. If you believe that we are processing your personal data incorrectly, you have the right to file a complaint with the Swedish Data Protection Authority (IMY). To exercise your rights, write to support@nuudah.se .

9. CHANGES TO THE POLICY
We reserve the right to update this policy as necessary. The latest version is always available on our website. We recommend that you review the policy regularly to stay informed of any changes.

10. CONTACT
If you have any questions about how we process your personal data, please contact us.
📧 support@nuudah.se